Reduced Services

Accessing Council Services:  

  • You can access advice, or support with using our online services, by phoning 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri)
  • The Kiln Road office will re-open for pre-booked appointments only (9.00am to 4.00pm), these can be arranged on a case by case basis by phoning 01268 882200.
  • You can find information and advice on COVID-19 and our 24/7 online services on our  Coronavirus information page


Castle Point Borough Council will be closed from Christmas Eve and will re-open for telephone enquiries and pre-booked office appointments at 8.45 am on Tuesday 4th January 2022.

Castle Point Borough Council would like to wish all residents a very happy and safe Christmas and best wishes for the New Year.

Anti-social Behaviour

Castle Point Council works with Essex Police, the Local Community Safety Partnership, that includes a range of organisations and groups, together with residents and businesses to tackle anti-social behaviour.

What is Anti-social Behaviour?

Anti-social behaviour is a broad term used to describe the day to day incidents of crime, nuisance and disorder that make many people’s lives a misery – from litter and vandalism, to public drunkenness or aggressive dogs, to noisy or abusive neighbours.

The Anti-social Behaviour, Crime and Police Act 2014 defines Anti-social Behaviour as “conduct that has caused, or is likely to cause, harassment, alarm or distress to any person”

There are many factors which on their own or in combination can constitute anti-social behaviour as defined above. The following are some of the most common;


Misuse of Public Space

  • Using, dealing and buying drugs on the street
  • Anti-social Street Drinking
  • Begging
  • Abandoned Cars; and
  • Vehicle related nuisance

Disruption of Community/Personal Well-being

  • Certain noise nuisance
  • Rowdy & Nuisance behaviour
  • Hoax calls
  • Animal related problems
  • Misuse of Fire works and fireworks being set off late at night

Acts Directed at People

  • Intimidation/Harassment
  • Racist or homophobic abuse

Environmental Damage

  • Criminal Damage/Vandalism/Graffiti
  • Litter/Rubbish