Reduced Services

Accessing Council Services:  

  • You can access advice, or support with using our online services, by phoning 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri)
  • The Kiln Road office will re-open for pre-booked appointments only (9.00am to 4.00pm), these can be arranged on a case by case basis by phoning 01268 882200.
  • You can find information and advice on COVID-19 and our 24/7 online services on our  Coronavirus information page .  

B&B Approved List

How does the Council decide which B&B’s it will use to accommodate Homeless people?

The Housing Options Service is required to draw up an Approved List of Bed and Breakfast Providers in Castle Point and surrounding areas which are used to provide ad hoc temporary accommodation for homeless people.

To go onto this list Providers must be able to show adequate financial standing as well as technical capacity to provide the service appropriately. They are asked to sign up to a Service Level Agreement which sets out certain standards we require from the Provider and are required to provide evidence to prove that they meet these standards.

I am a landlord how do I apply to be on your Approved List of B&B Providers?

If you would like to apply to be on the Approved List please register your interest by;

phoning us on 01268 882324

or e-mailing us at HousingOptions@castlepoint.gov.uk

We will send you a copy of our Service Level Agreement and list of evidence requirements and will arrange an appointment for you to bring your evidence in and discuss the Approved List process.