Reduced Services

Accessing Council Services:  

By accessing our wide range of 24/7 online services
By emailing directly to the relevant service
By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri). 
By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.

B&B Approved List

How does the Council decide which B&B’s it will use to accommodate Homeless people?

The Housing Options Service is required to draw up an Approved List of Bed and Breakfast Providers in Castle Point and surrounding areas which are used to provide ad hoc temporary accommodation for homeless people.

To go onto this list Providers must be able to show adequate financial standing as well as technical capacity to provide the service appropriately. They are asked to sign up to a Service Level Agreement which sets out certain standards we require from the Provider and are required to provide evidence to prove that they meet these standards.

I am a landlord how do I apply to be on your Approved List of B&B Providers?

If you would like to apply to be on the Approved List please register your interest by;

phoning us on 01268 882324

or e-mailing us at HousingOptions@castlepoint.gov.uk

We will send you a copy of our Service Level Agreement and list of evidence requirements and will arrange an appointment for you to bring your evidence in and discuss the Approved List process.