Reduced Services

Coronavirus (COVID-19) Update

In line with social distancing advice and to protect residents and staff the Council has taken the decision to close the Council offices to the public until further notice.

Whilst the offices are closed to visitors, our operating hours remain unchanged.

You are still able to access services and information from the website 24/7 and via email and phone during operating hours.

For information and advice on coronavirus (COVID-19), and to volunteer to help in your community, please see our Coronavirus information page.

For information on our services, including waste collections, please see our Service update and information page

For information on businesses and business rates, please see our Business advice page

#StayHomeSaveLives

Fleeing Violence

If you are experiencing domestic abuse, we can provide legal advice around your rights to a property, help applying for legal order, and refer you for further support.   For further information see:

  • if you are a woman fleeing domestic abuse you can call the National Domestic Violence Helpline on 0808 2000 247
  • if you ae a man experiencing domestic abuse you can call either the Men’s Advice Line on 0808 801 0327 or ManKind on 01823 334244
  • if you are in an abusive LGBT+ relationship, you can call the National LGBT+ Domestic Abuse Helpline on 0800 999 5428
  • if your personal safety is threatened or you are at risk of assault or injury, you should call the police on 999.

Please note that the Council will have a duty provide emergency housing to everyone fleeing domestic abuse. However, if you do approach the Council you will always be provide with advice and support whether that be in person or by phone. In many cases, you and your family will be safer if you approach a refuge, where you will also receive advice and support.

If you are fleeing domestic abuse, you do not need a local connection to a local council area for that council to assist you and you may be safer if you relocate to another area.