Coronavirus (COVID-19) Update
In line with social distancing advice and to protect residents and staff the Council has taken the decision to close the Council offices to the public until further notice.
Whilst the offices are closed to visitors, you are still able to access services and information from this website 24/7.
Information and advice on coronavirus (COVID-19) and how to access Council Services during this period can be found on our Coronavirus information page
We ask that all residents #StayHomeSaveLives – see a Message from the Leader of the Council
Garden Waste FAQs
The subscription service is a completely optional service, residents can continue to use sacks if they wish
For full list click here:
Yes – these will still be available to those who require them
If I do not subscribe to a wheeled bin or purchase sacks will garden waste be collected in black sacks that are presented on refuse day?
No – these sacks will be stickered and returned to your property for re-presenting in the correct method of collection
Garden waste will still be taken without change at Recycling Centre for Household Waste, Canvey Road, Canvey Island
Will garden waste will still be taken without charge at Recycling Centre for Household Waste, Canvey Road, Canvey Island?
Yes – there are no changes planned for garden waste at this site
Bin deliveries are now taking place you will be notified of your delivery prior to the delivery being made. Bin will be delivered within 28 days of your subscription date.
Subscriptions run from April to March. The subscription ends 31 March whatever time of year the subscription is taken out.
Yes – households can have multiple bins - simply request the number of bins that you would when subscribing
H: 1070mm W: 580mm D: 740mm
Capacity: 240 litres
The process is very simple and secure
We do not currently accept payments by cash or cheque
No – the payment is required to be paid annually in one payment
The subscription runs from April to March, we do not offer refunds if a resident chooses to stop their subscription early.
For full refund policy please see: *Terms & Conditions - click here[pdf] 159KB
Yes – if you wish to use both methods of collection you can. You may wish to use sacks as extra capacity if you fill your bin as certain times of the year.
No – all material should remain loose
We will contact you asking whether you would like to continue with your subscription – if you do you will simply be asked to pay for another year. You will be then sent a bin sticker to prove that you have paid.
The wheeled bins will remain the property of the council at all times.
The bin will come with a tamper-proof sticker which identifies the bin to a specific address – if the bin is outside the wrong address it will be removed and returned to the rightful subscriber.
The tamper-proof sticker also has the year written on it to prove payment.
No – the council will only collect council supplied bins.
Yes – the bin can only be registered to one property though
No – the council have no plans to extend wheeled bins to other services
The sacks will be significantly increased in specification – the increase in purchase price helps cover the cost of the new sacks
With the introduction of the subscription wheeled bins not every household will require/want green waste sacks
The sacks will be significantly increased in specification – the reduction of free sacks helps cover the cost of these new sacks
Yes – these will still be collected
Yes available from:
The sacks are also available from our online shop:
Logs or branches up to 7cm (3") in diameter and 1m (3') long will be accepted if tied together with twine, no need to attach a sack.
If you have larger quantities of Garden Waste can be collected as a special chargeable Bulky Waste collection, please contact email@example.com for more information.