Coronavirus (COVID-19) Update
In line with social distancing advice and to protect residents and staff the Council has taken the decision to close the Council offices to the public until further notice.
Whilst the offices are closed to visitors, you are still able to access services and information from this website 24/7.
Information and advice on coronavirus (COVID-19) and how to access Council Services during this period can be found on our Coronavirus information page
You are invited to view and contribute to the The Mayor's Covid Record of Reflection
Housing - Council Tenant Rent Arrears
You can find, view and request all sorts of information here;
You can read information that may be useful if you are a current or former tenant who is in rent arrears;
You will find out all sorts of useful information on debt, work and welfare advice;
You can request a balance or a statement of your rent account or any other information by completing a simple on line request form;
If you receive Housing Benefit/Local Council Tax Support or pay Council Tax you can now view this on line. Simply complete an on line request form and you will receive a password giving you access to your own account. You are able to view details of your Housing Benefit and Council Tax, check when a payment is due and what you have been paid and when, plus much more.
Make a Payment
If you need to make a payment you can Pay it online.
You can also make a payment by ringing 0300 456 0629 to use our automated service, which is available 24 hours a day 7 days a week. Mobile charges may apply. Please remember we do not issue receipts for credit/debit card payments.