Reduced Services

Christmas and new Year closure

Christmas treeThe Council offices will be closed from 4.45pm Friday 21 December 2018 and will re-open at 8.45am on Wednesday 2nd January 2019.

Emergency calls may be made throughout the holiday period on 01268 758357

Castle Point Borough Council wishes all its residents a Merry Christmas and good wishes for the forthcoming year.

Updated: 5 December 2018

Housing - Council Tenant Rent Arrears

You can find, view and request all sorts of information here;

You can read information that may be useful if you are a current or former tenant who is in rent arrears;

You will find out all sorts of useful information on debt, work and welfare advice;

You can request a balance or a statement of your rent account or any other information by completing a simple on line request form;

If you receive Housing Benefit/Local Council Tax Support or pay Council Tax you can now view this on line. Simply complete an on line request form and you will receive a password giving you access to your own account. You are able to view details of your Housing Benefit and Council Tax, check when a payment is due and what you have been paid and when, plus much more.

Make a Payment

If you need to make a payment you can Pay it online. You can also make payments via our 24 hour, 7 days a week automated telephone line 0845 0232 568 (calls cost 3p per minute plus your phone company's access charge).

Pay It