Former tenant arrears is the name given to any rent or property charges, that you may owe, if you are no longer a tenant and have left one of our properties.
If you are unable to pay the balance in full you should contact the Housing Managament & Rents Team on 01268 882481 or the main switchboard on 01268 882200.
It is important that you contact the Housing Management & Rents Team as soon as possible to discuss the amount outstanding to discuss repayment terms. If you do not do so and you apply in the future to be rehoused your application may receive a lower priority.
In addition, if you:
We may also take legal action to recover the debt. This will mean issuing proceedings against you in the County Court, either to obtain a money judgement or to enforce an existing money judgement. The Council can ask the Court to enforce the Judgement in a number of ways, including:
For further information please contact the Housing Management & Rents Team by:
Completing a simple on line request Form - Housing Rents Balance/Statement
Fax: 01268 882409
By Letter: Castle Point Borough Council, Rent Arrears Team, Kiln Road, Benfleet, Essex, SS7 1AY
You can make a payment by ringing 0300 456 0629 to use our automated service, which is available 24 hours a day 7 days a week. Mobile charges may apply. Please remember we do not issue receipts for credit/debit card payments.