Reduced Services

Accessing Council Services:  

By accessing our wide range of 24/7 online services
By emailing directly to the relevant service
By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri). 
By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.

Housing Options Assessment Form for Partners (Duty to Refer)

If you are a partner agency and wish to make a referral under Section 213b of the Homelessness Reduction Act 2018, please complete our partner referral form or email us at dutytorefer@castlepoint.gov.uk

It is useful to provide us with copies on any discharge paperwork, care plans and or/ risk assessments and these can be sent separately to the duty to ref email address.