Accessing Council Services:
- You can access advice, or support with using our online services, by phoning 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri)
- The Kiln Road office will re-open for pre-booked appointments only (9.00am to 4.00pm), these can be arranged on a case by case basis by phoning 01268 882200.
- You can find information and advice on COVID-19 and our 24/7 online services on our Coronavirus information page .
We are aware of an issue in accessing the Castle Point Home Choice website – More information here
Housing Options Assessment Form for Partners (Duty to Refer)
If you are a partner agency and wish to make a referral under Section 213b of the Homelessness Reduction Act 2018, please complete our partner referral form or email us at firstname.lastname@example.org
It is useful to provide us with copies on any discharge paperwork, care plans and or/ risk assessments and these can be sent separately to the duty to ref email address.