Reduced Services

Accessing Council Services:  

  • You can access advice, or support with using our online services, by phoning 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri)
  • The Kiln Road office will re-open for pre-booked appointments only (9.00am to 4.00pm), these can be arranged on a case by case basis by phoning 01268 882200.
  • You can find information and advice on COVID-19 and our 24/7 online services on our  Coronavirus information page

Housing Printable Forms

Click on the form required to open or save a copy to your computer:
Mutual Exchange form [pdf] 194KB   - Use this form to mutually exchange with another tenant (whether in Castle Point or another Borough).
Medical Assessment Form [pdf] 601KB  - Use this form with regards to how your health is affected at your current address.
Sheltered Accomodation Application Form [pdf] 75KB   - Use this form if you are aged 60 or above and wish to apply for Sheltered accommodation within Castle Point. You must also complete a Housing Register Application Form if not already on the Housing Register.
Change of Circumstances / Renewal Form [pdf] 187KB   - Use this form to advise us of any changes, such as in address or family details and for the annual renewal/review of your Housing Register application.
Tenancy Termination Form [pdf] 146KB - Use this form to advise us that you wish to leave your home and cancel your council tenancy.

Please take care completing these forms and ensure you supply the appropriate supporting documents.

Completed forms should be returned to:
Housing Services
Castle Point Borough Council
Kiln Road
Essex SS7 1TF
If you are a new applicant seeking to apply for our Housing Register, or an existing Castle Point Council tenant seeking to transfer/downsize to another property within Castle Point, please submit an online application via the following link Castle Point HomeChoice.