Reduced Services

Accessing Council Services:  

  • You can access advice, or support with using our online services, by phoning 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri)
  • The Kiln Road office will re-open for pre-booked appointments only (9.00am to 4.00pm), these can be arranged on a case by case basis by phoning 01268 882200.
  • You can find information and advice on COVID-19 and our 24/7 online services on our  Coronavirus information page

Planning Application Fees

For information regarding how much the planning application fee will be please see the Planning Portal guidance document.

Payment will be requested when you make your planning application on the Planning Portal. When an application is submitted via the Planning Portal, the fee must be paid via the Planning Portal, otherwise it will not be processed through to us.

If not, you will be prompted to make payment either online or by
credit / debit card by calling our Customer Services team on 01268 882200 during Council opening hours.