By accessing our wide range of 24/7 online services
By emailing directly to the relevant service
By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri).
By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.
Please Note: This service is only for an elderly / disabled resident who has difficulty in putting out their refuse / recycling.
Please contact us (including your name and address) firstname.lastname@example.org, or telephone us on 01268 882200 so that we can send the form to you.
Alternatively you can visit the Street Scene Section at the Council Offices, Kiln Road, Benfleet, SS7 1TF to collect one.
You will be told a collection date when you book your collection. If your waste is not been collected on this day please e-mail us (including your name and telephone number) email@example.com, or telephone us on 01268 882200 so that we can investigate.
We provide a bulky waste service of household items of waste e.g. tables, chairs, beds etc.
Please see the link below for more information:
No - because we maintain a black bag collection service. We have no plans to provide a wheeled bin collection service for refuse at present. But you can store your waste in a wheeled bin if you chose. If you choose to store your black bags in a bin it must be removed from the bin before collection by our Refuse Collection Service.
Please ensure that your refuse if out for 7.00 am on your day of collection.
Because we are committed to recycling. Research has shown that wheelie bins actually increase waste and reduce recycling. We maintain a black bag collection service and have no plans at this point in time to adopt wheelie bins for refuse collection.
We do however, supply different bags / containers for various waste items so that you can recycle.
They can be purchased from any supermarket, market or shop.
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Pink & Black sack annual delivery - Deliveries will start in September, if you have not received your sacks please email firstname.lastname@example.org
Each property receives one free roll of 26 black sacks, two rolls of 39 pink sacks per year.