Reduced Services

Accessing Council Services:  

You can now access services, get advice and support, and transact with us in the following ways:

  • By accessing our wide range of 24/7 online services
  • By emailing directly to the relevant service
  • By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri). 
  • By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.

Business Rates for 2018/2019

PaddocksFor 2018/2019 there are two multipliers. A standard multiplier of 0.493p, applied to properties with a rateable value of £51,000 or above and a small business multiplier of 0.480p, applied to qualifying properties with a rateable value below £51,000.

So, if your rateable value is £10,000, and you do not qualify for small business rate relief the Council will multiply this by 0.493p and your bill for the year will be £4,930.

However, your bill may be adjusted through the transitional arrangements scheme, and you may also qualify for small business rate relief. For further information please refer to the leaflet below on Business Rate Information for 2018-19 or visit

Your Business Rates bill tells you the total due, when payments should be made and how much each payment should be.

Below are the leaflets that form part of your annual business rates bill, please click on the link to download and view the leaflet.

For the financial information relating to the other authorities please click on the following links: