Reduced Services

Accessing Council Services:  

By accessing our wide range of 24/7 online services
By emailing directly to the relevant service
By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri). 
By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.

Cost of Living Support

Last Updated 24.08.22 09:20

Cost of Living Toolkit

The following list contains 7 tools that may help with managing the cost of living;

1. First, check if you are eligible for any council tax  discounts and disregards.

2. Then check our  council tax payment options to find the right payment plan for you.

3. Next use our  benefits calculator to see what support you may be entitled to.

4. Then complete a Council Tax Support form if you are eligible.

5. For more help with housing costs check out our  Discretionary Housing Payment scheme.

6. Then, take control of your finances by creating your own personal budget plan.

7. Finally, use our IE Hub (Income & Expenditure) tool to share your budget info and make realistic payment plans with other companies you owe money to.

For further help and support please refer to the Household Support Fund and Help for Households. 

Please also contact the following agencies who work in partnership with us:


CAVS (Castle Point Association of Voluntary Services)