Reduced Services

Coronavirus (COVID-19) Update

In line with social distancing advice and to protect residents and staff the Council has taken the decision to close the Council offices to the public until further notice.

Whilst the offices are closed to visitors, our operating hours remain unchanged.

You are still able to access services and information from the website 24/7 and via email and phone during operating hours.

For information and advice on coronavirus (COVID-19), and to volunteer to help in your community, please see our Coronavirus information page.

For information on our services, including waste collections, please see our Service update and information page

For information on businesses and business rates, please see our Business advice page

#StayHomeSaveLives

Ex-Armed Forces

If you are a former member of the Armed Forces who is now homeless, or if you are planning to leave the Armed Forces and facing the threat of homelessness, you can contact the Housing Options Team for advice and assistance by completing the Housing Options Assessment Form.

To ascertain what assistance we can provide, we will consider the following:

  • How long you were in the Armed Forces and what role you had
  • Any time spent in a military hospital
  • If you have been released from the Armed Forces on medical grounds
  • If you have been able to secure and maintain accommodation since leaving the Armed Forces.

Housing Register

Castle Point Borough Council recognises the service that Armed Forces personnel gives to the Country. In accordance with the Housing Act 1996 (Additional Preference for Armed Forces) (England) Regulations 2012 and will be provided with appropriate support to access available housing. 

If you apply to our HomeChoice scheme (Housing Register Application), you may qualify under the Armed Forces local residence exceptions. You may also be entitled to an additional Armed Forces effective date. This will mean that your application will be backdated equivalent to your length of service as opposed to the physical date of registering with the Council, which will give you priority above applicants in similar circumstances who have not undertaken military service.

Click on HomeChoice link to register an application.