Reduced Services

Accessing Council Services:  

  • You can access advice, or support with using our online services, by phoning 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri)
  • The Kiln Road office will re-open for pre-booked appointments only (9.00am to 4.00pm), these can be arranged on a case by case basis by phoning 01268 882200.
  • You can find information and advice on COVID-19 and our 24/7 online services on our  Coronavirus information page

We are aware of an issue in accessing the Castle Point Home Choice website – More information here

Help and Advice

This page provides specific information to assist  you, your family and businesses to manage money, debt and other related matters. Just click on your chosen subject matter.  

Advice and Support Timetable - please note the advice & support timetable currently suspended due to coronavirus.

Please see the advice and support timetable Advice & Support Timetable[pdf] 311KB  showing what is available across the borough for free.

Other useful information for people who are

Armed Forces

Disabled

Mental Health Support

Pensioners

Single Parents

Young People