Reduced Services

Accessing Council Services:  

  • You can access advice, or support with using our online services, by phoning 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri)
  • The Kiln Road office will re-open for pre-booked appointments only (9.00am to 4.00pm), these can be arranged on a case by case basis by phoning 01268 882200.
  • You can find information and advice on COVID-19 and our 24/7 online services on our  Coronavirus information page .  

Home Owners

If you are having problems paying your mortgage and are at risk of losing your home please look at these government pages from their website GOV.UK for lots of information and advice.

If your lenders have instructed repossession proceedings, via the courts, and you are at the risk of homelessness, please complete the following Housing Options Assessment Form.