Reduced Services

Accessing Council Services:  

By accessing our wide range of 24/7 online services
By emailing directly to the relevant service
By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri). 
By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.

Home Owners

If you are having problems paying your mortgage and are at risk of losing your home please look at these government pages from their website GOV.UK for lots of information and advice.

If your lenders have instructed repossession proceedings, via the courts, and you are at the risk of homelessness, please complete the following Housing Options Assessment Form.