Reduced Services

Coronavirus (COVID-19) Update

In line with social distancing advice and to protect residents and staff the Council has taken the decision to close the Council offices to the public until further notice.

Whilst the offices are closed to visitors, our operating hours remain unchanged.

You are still able to access services and information from the website 24/7 and via email and phone during operating hours.

For information and advice on coronavirus (COVID-19), and to volunteer to help in your community, please see our Coronavirus information page.

For information on our services, including waste collections, please see our Service update and information page

For information on businesses and business rates, please see our Business advice page

#StayHomeSaveLives

Homeless and Housing Options

If you are homeless or at risk of becoming homeless within 56 days, it is very important to seek advice as soon as possible. You should complete the enquiry form (below). On completion of the form our Housing Options Team will contact you within 5 working days.

For out of hours emergencies call 0800 833 162.

Preventing homelessness

The Homelessness Reduction Act came into force on 3rd April 2018. This means we have a statutory duty to prevent homelessness where we can by offering a range of services to help you to stay in your current home, including help with mortgage advice, tenancy matters or relationship breakdown. If staying in your current home isn't an option, we can help you find alternatives.

Housing Options Assessment Form