Reduced Services

Coronavirus (COVID-19) Update

In line with social distancing advice and to protect residents and staff the Council has taken the decision to close the Council offices to the public until further notice.

Whilst the offices are closed to visitors, you are still able to access services and information from this website 24/7.

Information and advice on coronavirus (COVID-19) and how to access Council Services during this period can be found on our Coronavirus information page

You are invited to view and contribute to the The Mayor's Covid Record of Reflection

Homeless and Housing Options

Important Notice - The Castle Point Borough Council HomeChoice website is currently undergoing maintenance and will be unavailable from 15th to 16th September 2020. We apologise for any inconvenience this may cause.

 

If you are homeless or at risk of becoming homeless within 56 days, it is very important to seek advice as soon as possible. You should complete the enquiry form (below). On completion of the form our Housing Options Team will contact you within 5 working days.

For out of hours emergencies call 0800 833 162.

Preventing homelessness

The Homelessness Reduction Act came into force on 3rd April 2018. This means we have a statutory duty to prevent homelessness where we can by offering a range of services to help you to stay in your current home, including help with mortgage advice, tenancy matters or relationship breakdown. If staying in your current home isn't an option, we can help you find alternatives.

Housing Options Assessment Form