Reduced Services

Accessing Council Services:  

  • You can access advice, or support with using our online services, by phoning 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri)
  • The Kiln Road office will re-open for pre-booked appointments only (9.00am to 4.00pm), these can be arranged on a case by case basis by phoning 01268 882200.
  • You can find information and advice on COVID-19 and our 24/7 online services on our  Coronavirus information page .  

  1. Forms

    1. Apply for it
    2. Pay it
    3. Report it

  2. About the council

    1. Canvey Island Town Council
    2. Council Strategies, Policies and Reports
      1. Annual Statement of Accounts
      2. Aims, Objectives and Priorities
      3. Local Code of Corporate Governance
      4. Other Plans and Strategies
    3. Consultation
    4. Customer Promise
    5. Council Mayor
      1. Mayoral Invitations
        1. Request for the Mayor to attend an event
        2. Attendance of the Mayor at functions
      2. The Role of the Mayor
      3. The Duties of the Mayor
      4. Historical Development of the Mace
      5. The Civic Insignia
      6. The Legal Position
    6. Councillors
      1. Become a Councillor
      2. Agendas and Minutes Library
        1. Council Calendar
        2. Agendas and Minutes Archive
          1. 2020/2021 Agendas and Minutes
          2. 2019/2020 Agendas and Minutes
          3. 2018/2019 Agendas and Minutes
          4. 2017/2018 Agendas and Minutes
          5. 2016/2017 Agendas and Minutes
          6. 2015/2016 Agendas and Minutes
          7. 2014/2015 Agendas and Minutes
          8. 2013/2014 Agendas and Minutes
        3. 2021/2022 Agendas and Minutes
      3. Committee Membership
        1. Committee Meetings
      4. Councillors Disclosure of Interest
      5. Localism Act 2011 - Code of Member Conduct
      6. Making a complaint against a member
        1. Member Complaints and Reports
      7. Members' Allowances
      8. Member of Parliament
      9. Wards
    7. Council Structure
      1. Council Structure Charts
      2. Chief Executive
      3. Environment
      4. Governance
      5. Housing and Communities
      6. Internal Audit
      7. Legal Services
        1. Contracts
        2. Freedom of Information (FOI)
          1. Social Media
          2. Freedom of Information Datasets
          3. ICT FOI Answers
      8. Resources
      9. Strategic Director Corporate Services
      10. Strategic Director (Resources) and Section 151 officer.
    8. Data Transparency
      1. Social Housing Asset Value
    9. Job Vacancies
    10. Equality and Diversity
      1. Equality Scheme review consultation 2019
      2. Equal Employment Opportunities
      3. Equality Law
      4. Equality Objectives
      5. Equality Scheme
      6. Policy Statement on Inclusion & Diversity
    11. Facts and Figures
    12. Fees and Charges 2020-2021
    13. Reporting fraud and other economic crime
      1. Action we can take
      2. Types of fraud and economic crime
    14. Information Governance
      1. Information Law
      2. Privacy Notices
      3. Information Governance Policies
      4. Privacy Impact Assessments
      5. Data Protection Requests
      6. Freedom of Information
    15. Localism Act
      1. Community Right to Bid
      2. Community Right to Challenge
    16. Modern Slavery Act 2015

  3. Castle Point News

    1. Warning: Council Tax refund email scam

  4. Home Page

    1. Refuse and Recycling
      1. Online Shop
      2. Garden Waste Bins
      3. Check your bin Day
      4. Missed Collections /Collection Dates
      5. What can I recycle
      6. More on recycling
    2. Report It
      1. Street lights and potholes ...
      2. Dead animals, grass cutting, fly tipping ...
      3. Abandoned Vehicle
      4. Moving Home
      5. Essex Highways
    3. Planning and Building Control
      1. Building Control
      2. Find a planning application
      3. Local Plan Examination
      4. Make a planning application
      5. More on Planning
    4. Leisure and Halls
      1. Timetables
      2. Book Online
      3. Become a Member
      4. Community Halls
      5. More on leisure and halls
    5. Council Tax
      1. Discounts and Disregards
      2. Change Your Address
      3. Pay Council Tax
      4. View Your Account Online
      5. More on council tax
    6. Street Scene
      1. Dead Animals on roads
      2. Dog Fouling
      3. More on Street Cleansing
    7. Housing & Homelessness
      1. Homelessness and Housing Options
      2. Join the Housing Register
      3. Housing Repairs
      4. Alternative accommodation in special cases
      5. More on housing
    8. Benefits
      1. Budgeting tool
      2. Benefits Calculator
      3. Housing Benefit/Universal credit
      4. Upload Evidence for your Claim
      5. More on benefits

  5. FAQs

    1. Benefits FAQ's
    2. Building Control FAQ's
      1. Building Regulations applications
      2. BC Forms and Charges
      3. BC Miscellaneous FAQ's
    3. Bus Passes (The National Bus Concession) FAQ's
    4. Community and Partnership FAQ's
    5. Canvey Island - Parish Council FAQ's
    6. Community Hall FAQ's
    7. Council Tax FAQ's
      1. Bailiff/Enforcement Office FAQ's
      2. Banding Query FAQ's
      3. Council Tax Enforcement FAQ's
      4. Council Tax - Payment FAQ's
        1. How to pay your Council Tax
      5. Committal to Prison FAQ's
      6. Discounts/Exemption FAQ's
      7. General Council Tax FAQ's
    8. Housing Management and mediation FAQ's
      1. Appealing a Housing decision FAQ's
    9. Environmental Health FAQ's
      1. Asbestos/Bonfire FAQ's
      2. Drains FAQ's
      3. Food FAQ's
      4. Grant FAQ's
      5. Noise FAQ's
      6. Other Environmental Health FAQ's
      7. Pest Control FAQ's
      8. Private Sector Housing FAQ's
    10. Licensing FAQ's
      1. Boatman and Pleasure Boats
      2. Gambling Act 2005
      3. Hypnotism
      4. Licensing Act 2003 FAQ
    11. Land Charges FAQ's
    12. Parks FAQ's
      1. Allotment FAQ's
      2. Castle Point in Bloom FAQ's
      3. Cemeteries/Churchyards FAQ's
      4. Country Park FAQ's
      5. Foreshore FAQ's
      6. Museum FAQ's
      7. Park FAQ's
      8. Sports FAQ's
      9. Tree FAQ's
      10. Woodland FAQ's
    13. Street Scene FAQ's
      1. Dog Fouling FAQ's
      2. Fly Tipping/Graffiti
      3. Highways and Footpath Repairs and Maintenance
      4. Litter and Flyposting
      5. Road Drainage
      6. Road Signs
      7. Street Lighting
      8. Street Name Plates
      9. Verge Maintenance
    14. Planning FAQ's
      1. Boundaries, Fences and Out Buildings FAQ's
      2. Conservatories and Extensions FAQ's
      3. Dropped kerb, working from home FAQ's
      4. Planning Fees and Payments FAQ's
      5. Planning Policy FAQ's
        1. Community Infrastructure Levy FAQ's
        2. Developer Contributions Guidance FAQ's
        3. Draft New Local Plan FAQ's
        4. Statement of Community Involvement FAQ's
    15. Refuse and Recycling FAQ's
      1. Garden Waste FAQs
      2. Missed Collections/Collection Dates
      3. Christmas
      4. Food Waste
        1. About My Caddy
        2. About the Food Waste Collection Service
        3. Composting
        4. Other Collections
        5. Worries/Problems
      5. Glass
      6. Other Recycling
      7. Recycling Centre for Household Waste
      8. Refuse Collection
      9. Pink Sack
      10. Textiles

  6. Contact us

  7. A-Z

  8. Home

    1. Timetables
      1. Clubs and Activities
      2. Group Exercise Classes
      3. Opening hours
      4. Swimming Pool
    2. Activities
      1. Adult Activities
      2. Active Families
      3. Active Kids Activities
      4. Active Kids Parties
      5. Under 5's Soft Play
      6. Personal Training
      7. STA Swim Academy
      8. Sport for Confidence
      9. Awards
    3. Facilities
      1. Fitness Suite
      2. The Fort
      3. 3g Football Centre
      4. Health Suite
      5. Meeting and Conference Facilities
      6. Sports Courts
      7. Swimming
      8. Studios
      9. The Centre Cafes
    4. Memberships
    5. Book online
    6. Price list
    7. News
    8. Halls
      1. The Paddocks
      2. Runnymede Hall
      3. Woodside Hall
      4. King George V
      5. Weddings and Events

  9. Corporate Plan Consultation 2021-24