Reduced Services

Coronavirus (COVID-19) Update

In line with social distancing advice and to protect residents and staff the Council has taken the decision to close the Council offices to the public until further notice.

Whilst the offices are closed to visitors, you are still able to access services and information from this website 24/7.

Information and advice on coronavirus (COVID-19) and how to access Council Services during this period can be found on our Coronavirus information page

You are invited to view and contribute to the The Mayor's Covid Record of Reflection

  1. Online Booking System Troubleshooting

  2. Home

    1. Refuse and Recycling
      1. Online Shop
      2. Garden Waste Bins
      3. Check your bin Day
      4. Missed Collections /Collection Dates
      5. What can I recycle
      6. More on recycling
    2. Report It
      1. Street lights and potholes ...
      2. Dead animals, grass cutting, fly tipping ...
      3. Abandoned Vehicle
      4. Moving Home
      5. Essex Highways
    3. Planning, Building Control
      1. Building Control
      2. Find a planning application
      3. Make a planning application
      4. More on Planning
    4. Leisure and Halls
      1. Timetables
      2. Book Online
      3. Memberships
      4. Community Halls
      5. More on leisure and halls
    5. Council Tax
      1. Discounts and Disregards
      2. Change Your Address
      3. Pay Council Tax
      4. View Your Account Online
      5. More on council tax
    6. Street Scene
      1. Dead Animals on roads
      2. Dog Fouling
      3. Fly-tipping
      4. Graffiti
      5. More on Street Cleansing
    7. Housing & Homelessness
      1. Homelessness and Housing Options
      2. Join the Housing Register
      3. Housing Repairs
      4. Alternative accommodation in special cases
      5. More on housing
    8. Benefits
      1. Budgeting tool
      2. Benefits Calculator
      3. Housing Benefit/Universal credit
      4. More on benefits
  3. For residents

    1. Coping with change
      1. Adult Learning
      2. Buying Goods and Services
      3. Death and Bereavement
      4. Job seeking advice
      5. Losing your job
      6. Moving Home Form
      7. Moving Home
      8. Register a Birth
      9. Schools
      10. Vulnerable Adults and Children
    2. Emergency Planning
      1. Emergency Planning Overview
      2. Civil Contingencies Act
      3. Roles and Responsibilities
      4. Emergency Plans
      5. Risks and Hazards
        1. Surface Water Flooding
        2. Major Industrial Accidents
        3. Other Local Risks
      6. Are You Prepared
        1. Preparing for Emergencies
        2. Responding to an Emergency
        3. Protecting your Business
  4. For business

  5. Forms

    1. Apply for it
    2. Pay it
    3. Report it
  6. About the council

    1. Canvey Island Town Council
    2. Council Strategies, Policies and Reports
      1. Annual Statement of Accounts
      2. Aims, Objectives and Priorities
      3. Local Code of Corporate Governance
      4. Other Plans and Strategies
    3. Consultation
    4. Customer Promise
    5. Council Mayor
      1. Historical Development of the Mace
      2. Mayoral Invitations
        1. Request for the Mayor to attend an event
        2. Attendance of the Mayor at functions
      3. The Civic Insignia
      4. The Duties of the Mayor
      5. The Legal Position
      6. The Role of the Mayor
    6. Council Leader
    7. Councillors
      1. Become a Councillor
      2. Agendas and Minutes Library
        1. 2019/2020 Agendas and Minutes
        2. 2018/2019 Agendas and Minutes
        3. 2020/2021 Agendas and Minutes
        4. 2017/2018 Agendas and Minutes
        5. 2016/2017 Agendas and Minutes
        6. 2014/2015 Agendas and Minutes
        7. 2013/2014 Agendas and Minutes
        8. 2015/2016 Agendas and Minutes
      3. Committee Membership
        1. Committee Meetings
      4. Councillors Disclosure of Interest
      5. Localism Act 2011 - Code of Member Conduct
      6. Making a complaint against a member
        1. Member Complaints and Reports
      7. Members' Allowances
      8. Member of Parliament
      9. Wards
    8. Council Structure
      1. Council Structure Charts
      2. Chief Executive
      3. Environment
      4. Governance
      5. Housing and Communities
      6. Internal Audit
      7. Legal Services
        1. Contracts
        2. Freedom of Information (FOI)
          1. Social Media
          2. Freedom of Information Datasets
          3. ICT FOI Answers
      8. Resources
      9. Strategic Director Corporate Services
      10. Strategic Director (Resources) and Section 151 officer.
    9. Data Transparency
      1. Social Housing Asset Value
    10. Job Vacancies
    11. Equality and Diversity
      1. Test
      2. Equality Scheme review consultation 2019
      3. Equal Employment Opportunities
      4. Equality Law
      5. Equality Objectives
      6. Equality Scheme
      7. Policy Statement on Inclusion & Diversity
    12. Facts and Figures
    13. Fees and Charges 2020-2021
    14. Reporting fraud and other economic crime
      1. Action we can take
      2. Types of fraud and economic crime
    15. Information Governance
      1. Information Law
      2. Privacy Notices
      3. Information Governance Policies
      4. Privacy Impact Assessments
      5. Data Protection Requests
      6. Freedom of Information
    16. Localism Act
      1. Community Right to Bid
      2. Community Right to Challenge
    17. Modern Slavery Act 2015
  7. FAQs

    1. Benefits FAQ's
    2. Building Control FAQ's
      1. Building Regulations applications
      2. BC Forms and Charges
      3. BC Miscellaneous FAQ's
    3. Bus Passes (The National Bus Concession) FAQ's
    4. Canvey Island - Parish Council FAQ's
    5. Community and Partnership FAQ's
    6. Community Hall FAQ's
    7. Council Tax FAQ's
      1. Bailiff/Enforcement Office FAQ's
      2. Banding Query FAQ's
      3. Council Tax Enforcement FAQ's
      4. Council Tax - Payment FAQ's
        1. How to pay your Council Tax
      5. Committal to Prison FAQ's
      6. Discounts/Exemption FAQ's
      7. General Council Tax FAQ's
    8. Electoral Services FAQ's
      1. Register of Electors FAQ's
      2. Election FAQ's
      3. Annual Canvass of the Register of Electors
    9. Environmental Health FAQ's
      1. Asbestos/Bonfire FAQ's
      2. Drains FAQ's
      3. Food FAQ's
      4. Grant FAQ's
      5. Noise FAQ's
      6. Other Environmental Health FAQ's
      7. Pest Control FAQ's
      8. Private Sector Housing FAQ's
    10. Housing Management and mediation FAQ's
      1. Appealing a Housing decision FAQ's
    11. Land Charges FAQ's
    12. Licensing FAQ's
      1. Boatman and Pleasure Boats
      2. Gambling Act 2005
      3. Hypnotism
      4. Licensing Act 2003
    13. Parks FAQ's
      1. Allotment FAQ's
      2. Castle Point in Bloom FAQ's
      3. Cemeteries/Churchyards FAQ's
      4. Country Park FAQ's
      5. Foreshore FAQ's
      6. Museum FAQ's
      7. Park FAQ's
      8. Sports FAQ's
      9. Tree FAQ's
      10. Woodland FAQ's
    14. Planning FAQ's
      1. Boundaries, Fences and Out Buildings FAQ's
      2. Conservatories and Extensions FAQ's
      3. Dropped kerb, working from home FAQ's
      4. Planning Fees and Payments FAQ's
      5. Planning Policy FAQ's
        1. Community Infrastructure Levy FAQ's
        2. Developer Contributions Guidance FAQ's
        3. Draft New Local Plan FAQ's
        4. Statement of Community Involvement FAQ's
    15. Refuse and Recycling FAQ's
      1. Garden Waste FAQs
      2. Missed Collections/Collection Dates
      3. Christmas
      4. Food Waste
        1. About My Caddy
        2. About the Food Waste Collection Service
        3. Composting
        4. Other Collections
        5. Worries/Problems
      5. Glass
      6. Other Recycling
      7. Recycling Centre for Household Waste
      8. Refuse Collection
      9. Pink Sack
      10. Textiles
    16. Street Scene FAQ's
      1. Dog Fouling FAQ's
      2. Fly Tipping/Graffiti
      3. Highways and Footpath Repairs and Maintenance
      4. Litter and Flyposting
      5. Road Drainage
      6. Road Signs
      7. Street Lighting
      8. Street Name Plates
      9. Verge Maintenance
  8. News

    1. Warning: Council Tax refund email scam
  9. Contact us

  10. Leisure home

    1. Timetables
      1. Clubs and Activities
      2. Group Exercise Classes
      3. Opening hours
      4. Swimming Pool
    2. Activities
      1. Adult Activities
      2. Active Families
      3. Active Kids Activities
      4. Active Kids Parties
      5. Get Active Get Healthy
      6. Under 5's Soft Play
      7. Personal Training
      8. STA Swim Academy
      9. Sport for Confidence
      10. Training
    3. Facilities
      1. Fitness Suite
      2. 3g Football Centre
      3. Health Suite
      4. Meeting and Conference Facilities
      5. Sports Courts
      6. Swimming
      7. Studios
      8. The Centre Cafes
    4. Memberships
    5. Book online
    6. Price list
    7. News
    8. Halls
      1. The Paddocks
      2. Runnymede Hall
      3. Woodside Hall
      4. King George V
      5. Weddings and Events
  11. A-Z