Reduced Services

Coronavirus (COVID-19) Update

In line with social distancing advice and to protect residents and staff the Council has taken the decision to close the Council offices to the public until further notice.

Whilst the offices are closed to visitors, our operating hours remain unchanged.

You are still able to access services and information from the website 24/7 and via email and phone during operating hours.

For information and advice on coronavirus (COVID-19), and to volunteer to help in your community, please see our Coronavirus information page.

For information on our services, including waste collections, please see our Service update and information page

For information on businesses and business rates, please see our Business advice page

#StayHomeSaveLives

  1. Bring a buddy! Guest pass!

  2. Home

    1. Refuse and Recycling
      1. Garden Waste Bins
      2. Check your bin Day
      3. Missed Collections /Collection Dates
      4. What can I recycle
      5. More on recycling
    2. Report It
      1. Street lights and potholes ...
      2. Dead animals, grass cutting, fly tipping ...
      3. Abandoned Vehicle
      4. Moving Home
      5. Essex Highways
    3. Planning, Building Control
      1. Building Control
      2. Find a planning application
      3. Make a planning application
      4. More on Planning
    4. Leisure and Halls
      1. Timetables
      2. Book Online
      3. Memberships
      4. Community Halls
      5. More on leisure and halls
    5. Council Tax
      1. Discounts and Disregards
      2. Change Your Address
      3. Pay Council Tax
      4. View Your Account Online
      5. More on council tax
    6. Street Scene
      1. Dead Animals on roads
      2. Dog Fouling
      3. Fly-tipping
      4. Graffiti
      5. More on Street Cleansing
    7. Housing & Homelessness
      1. Homelessness and Housing Options
      2. Join the Housing Register
      3. Housing Repairs
      4. Alternative accommodation in special cases
      5. More on housing
    8. Benefits
      1. Budgeting tool
      2. Benefits Calculator
      3. Housing Benefit/Universal credit
      4. More on benefits

  3. For residents

    1. Coping with change
      1. Adult Learning
      2. Buying Goods and Services
      3. Death and Bereavement
      4. Job seeking advice
      5. Losing your job
      6. Moving Home Form
      7. Moving Home
      8. Register a Birth
      9. Schools
      10. Vulnerable Adults and Children
    2. Emergency Planning
      1. Emergency Planning Overview
      2. Civil Contingencies Act
      3. Roles and Responsibilities
      4. Emergency Plans
      5. Risks and Hazards
        1. Surface Water Flooding
        2. Major Industrial Accidents
        3. Other Local Risks
      6. Are You Prepared
        1. Preparing for Emergencies
        2. Responding to an Emergency
        3. Protecting your Business

  4. For business

  5. Forms

    1. Apply for it
    2. Pay it
    3. Report it

  6. About the council

    1. Canvey Island Town Council
    2. Council Strategies, Policies and Reports
      1. Annual Statement of Accounts
      2. Aims, Objectives and Priorities
      3. Local Code of Corporate Governance
      4. Other Plans and Strategies
    3. Consultation
    4. Customer Promise
    5. Council Mayor
      1. Historical Development of the Mace
      2. Mayoral Invitations
        1. Request for the Mayor to attend an event
        2. Attendance of the Mayor at functions
      3. The Civic Insignia
      4. The Duties of the Mayor
      5. The Legal Position
      6. The Role of the Mayor
    6. Council Leader
    7. Council Structure
      1. Council Structure Charts
      2. Chief Executive
      3. Environment
      4. Governance
      5. Housing and Communities
      6. Internal Audit
      7. Legal Services
        1. Contracts
        2. Freedom of Information (FOI)
          1. Social Media
          2. Freedom of Information Datasets
          3. ICT FOI Answers
      8. Resources
      9. Strategic Director Corporate Services
      10. Strategic Director (Resources) and Section 151 officer.
    8. Data Transparency
      1. Social Housing Asset Value
    9. Job Vacancies
    10. Equality and Diversity
      1. Test
      2. Equality Scheme review consultation 2019
      3. Equal Employment Opportunities
      4. Equality Law
      5. Equality Objectives
      6. Equality Scheme
      7. Policy Statement on Inclusion & Diversity
    11. Facts and Figures
    12. Fees and Charges 2019-2020
    13. Reporting fraud and other economic crime
      1. Action we can take
      2. Types of fraud and economic crime
    14. Information Governance
      1. Information Law
      2. Privacy Notices
      3. Information Governance Policies
      4. Privacy Impact Assessments
      5. Data Protection Requests
      6. Freedom of Information
    15. Localism Act
      1. Community Right to Bid
      2. Community Right to Challenge
    16. Modern Slavery Act 2015

  7. FAQs

    1. Benefits FAQ's
    2. Building Control FAQ's
      1. Building Regulations applications
      2. BC Forms and Charges
      3. BC Miscellaneous FAQ's
    3. Bus Passes (The National Bus Concession) FAQ's
    4. Canvey Island - Parish Council FAQ's
    5. Community and Partnership FAQ's
    6. Community Hall FAQ's
    7. Council Tax FAQ's
      1. Bailiff/Enforcement Office FAQ's
      2. Banding Query FAQ's
      3. Council Tax Enforcement FAQ's
      4. Council Tax - Payment FAQ's
        1. How to pay your Council Tax
      5. Committal to Prison FAQ's
      6. Discounts/Exemption FAQ's
      7. General Council Tax FAQ's
    8. Electoral Services FAQ's
      1. Register of Electors FAQ's
      2. Election FAQ's
      3. Annual Canvass of the Register of Electors
    9. Environmental Health FAQ's
      1. Asbestos/Bonfire FAQ's
      2. Drains FAQ's
      3. Food FAQ's
      4. Grant FAQ's
      5. Noise FAQ's
      6. Other Environmental Health FAQ's
      7. Pest Control FAQ's
      8. Private Sector Housing FAQ's
    10. Housing Management and mediation FAQ's
      1. Appealing a Housing decision FAQ's
    11. Land Charges FAQ's
    12. Licensing FAQ's
      1. Boatman and Pleasure Boats
      2. Gambling Act 2005
      3. Hypnotism
      4. Licensing Act 2003
    13. Parks FAQ's
      1. Allotment FAQ's
      2. Castle Point in Bloom FAQ's
      3. Cemeteries/Churchyards FAQ's
      4. Country Park FAQ's
      5. Foreshore FAQ's
      6. Museum FAQ's
      7. Park FAQ's
      8. Sports FAQ's
      9. Tree FAQ's
      10. Woodland FAQ's
    14. Planning FAQ's
      1. Boundaries, Fences and Out Buildings FAQ's
      2. Conservatories and Extensions FAQ's
      3. Dropped kerb, working from home FAQ's
      4. Planning Fees and Payments FAQ's
      5. Planning Policy FAQ's
        1. Community Infrastructure Levy FAQ's
        2. Developer Contributions Guidance FAQ's
        3. Draft New Local Plan FAQ's
        4. Statement of Community Involvement FAQ's
    15. Refuse and Recycling FAQ's
      1. Garden Waste FAQs
      2. Missed Collections/Collection Dates
      3. Christmas
      4. Food Waste
        1. About My Caddy
        2. About the Food Waste Collection Service
        3. Composting
        4. Other Collections
        5. Worries/Problems
      5. Glass
      6. Other Recycling
      7. Recycling Centre for Household Waste
      8. Refuse Collection
      9. Pink Sack
      10. Textiles
    16. Street Scene FAQ's
      1. Dog Fouling FAQ's
      2. Fly Tipping/Graffiti
      3. Highways and Footpath Repairs and Maintenance
      4. Litter and Flyposting
      5. Road Drainage
      6. Road Signs
      7. Street Lighting
      8. Street Name Plates
      9. Verge Maintenance

  8. News

    1. Warning: Council Tax refund email scam

  9. Contact us

  10. Leisure home

    1. Timetables
      1. Clubs and Activities
      2. Group Exercise Classes
      3. Opening hours
      4. Swimming Pool
    2. Activities
      1. Adult Activities
      2. Active Families
      3. Active Kids Activities
      4. Active Kids Parties
      5. Get Active Get Healthy
      6. Under 5's Soft Play
      7. Personal Training
      8. STA Swim Academy
      9. Sport for Confidence
      10. Training
    3. Facilities
      1. Fitness Suite
      2. 3g Football Centre
      3. Health Suite
      4. Meeting and Conference Facilities
      5. Sports Courts
      6. Swimming
      7. Studios
      8. The Centre Cafes
    4. Memberships
    5. Book online
    6. Price list
    7. News
    8. Halls
      1. The Paddocks
      2. Runnymede Hall
      3. Woodside Hall
      4. King George V
      5. Weddings and Events

  11. A-Z